LDS Careers: Current Openings

Are you a seasoned consultant who...

• Enjoys employing all aspects of the user experience — from telling the user's story, to architecting the design to assessing adoption in post-launch?
• Wants to work for a company whose marketplace differentiator is its emphasis on the user experience from strategy through implementation?
• Has in-depth experience, knowledge and skills in user experience and a desire to create powerful, customized solutions for the Fortune 500?
• Is committed to designing and developing innovative, effective solutions for complex business problems at the intersection of people, process and technology?
• Excels when working in a collaborative team environment, consulting with world-class organizations, and helping to lead the UX industry by being the best?

• This position will carry out user research and perform user analysis to create solution design, deployment, adoption planning and assessment.
• In preparing for this role, the candidate will have worked as a consultant for a minimum of five years within corporate environments.
• The role requires you to engage in projects are large, complex B2E applications and solutions and the user experience value proposition.
• The position reports to the Director, User Experience from a discipline perspective and the Project Manager from an engagement perspective.

Technical Requirements:

• Apply focused user research, modeling and assessment techniques to discover and analyze business and user requirements.
• Use iterative design techniques to translate findings into a solid solution model, information architecture, and design.
• Plan and execute a range of user assessment methods and tools including contextual inquiries, iterative design based on user feedback, heuristic analysis, and participatory design exercises.
• Design and test low and high fidelity technology solution prototypes.
• Plan and execute assessment strategies to measure solution adoption in the form of desired behavioral and attitudinal outcomes: scenario analysis and survey design.
• Consult with clients, team members, stakeholders and internal leadership.
• Continuously improve on user experience methods, tools, intellectual capital and reusable assets that improve our methodology and sustain our competitive advantage.

Consulting Requirements:

• Assume responsibility, accountability.
• Think critically and creatively.
• Have exceptional communication skills: presentation, facilitation, oral, written, listening and conflict resolution.
• Organize and lead teams in accordance with established project initiatives and be able to quickly evaluate alternatives.
• Exhibit project leadership that effects influence with clients, team members, stakeholders and LDS leadership for successful outcomes.

Education:

• Minimum — B.S. degree in Human-Computer Interaction.
• Masters degree preferred in Human-Computer Interaction, behavioral and social sciences, interaction design, or related field.

Location: Florham Park, NJ

Travel: Travel to client sites expected (approximately 30%), trade shows and sales prospects as needed.

Are you a seasoned consultant who...

• Understands the value of creating a portal strategy that is aligned with the client's strategic business objectives?
• Is astute in navigating and negotiating consensus among business leaders who influence successful outcomes?
• Takes pride in engagement ownership and accountability — across the client enterprise and in a multiple project environment?
• Provides thought leadership, innovation and management, as well as, determines the best practices necessary for resolving complex business issues?
• Wants to create portal solutions leveraging the best practices of integrating user interface, business functionality and technical solution design perspectives?
• Enjoys working in a collaborative team environment, consulting with world-class organizations, and creating industry leadership by being the best?

• This position is responsible for providing thought leadership and strategy in portal analysis and design as well as establishing long-term partner relationships with LDS clients.
• In preparing for this position, the candidate will have worked in a consulting environment for a minimum of 7 - 10 years.
• The role requires in-depth knowledge of enterprise portal solutions and their business value proposition.
• This position reports to the VP, Analysis & Design from a discipline perspective and the Executive Sponsor from an engagement perspective.

Technical Requirements:

• Consult with the client to establish the portal strategy, vision and governing principles for the client environment.
• Formulate client readiness assessments around technology, organizations and people.
• Facilitate executive and subject matter interviews and other structured information gathering sessions to provide structure to ill-defined and complex problems.
• Has documented success with developing a portal business strategy and managing complex transformation projects.
• Propose and deliver designs, across multiple releases, which can be implemented within constraints of time, budget, technology and client/LDS processes.
• Create and formulate frameworks and tools, designing solutions in accordance with the client's governing principles.
• Provide optimal analysis, business and functional modeling, and portal design articulation that will deliver the value promised to the client as designs are implemented.
• Deal comfortably with model processes, scenarios, business and workflow knowledge, functional requirements and design specifications.

Consulting Requirements:

• Exceptional communication skills with executive and C-level constituents; presentation, facilitation, oral, written, listening and conflict resolution.
• Enthusiastic about assuming responsibility and accountability.
• Flair for evaluating alternatives and deciding on a plan of action.
• Adept at critical and creative thinking.
• Leadership abilities, across the client enterprise and in a multiple project environment, which influences clients, team members, and key stakeholders.
• Expert in planning and management of detail project plans and diverse teams.
• Experience with knowledge management, business transformation and change management.

Education:

• Master's degree — MBA, Computer Science, Psychology or related field.

Location: Florham Park, NJ

Travel: Travel to client sites expected (approximately 30%), trade shows and sales prospects as needed.

Are you an experienced consultant who...

• Wants to design portal solutions that provide more than "just functionality"?
• Has a pragmatic approach to modeling processes, functional requirements and design specifications that ultimately create solutions that are innovative and inspiring?
• Understands the value of incorporating user-centric best practices into the analysis and design of the portal solution?
• Is excited by delivering portal solutions to help people work smarter and make better business decisions?
• Enjoys working in a collaborative team environment, consulting with world-class organizations, and helping to lead the portal industry by being the best?

• This position is responsible for envisioning and elaborating portal solutions within multi-disciplinary project teams.
• In preparing for this position, the candidate will have worked as a consultant for a minimum of 5 - 7 years.
• The role requires knowledge of enterprise portal solutions and it's value proposition.
• Experience with change management-related engagements preferred; experience with knowledge management and training is a plus.
• The position reports to the VP, Analysis & Design from a discipline perspective and the Project Manager from an engagement perspective.

Technical Requirements

• Provide optimal analysis, business and functional modeling, and portal design articulation that will deliver the value promised to the client as designs are implemented.
• Proficient in modeling processes, scenarios, business & workflow knowledge, functional requirements and design specifications.
• Facilitate subject matter interviews and other structured information gathering sessions to provide structure to ill-defined and complex problems.
• Identify and adapt appropriate frameworks and tools, designing solutions in accordance with adoption and governance strategies.
• Proven ability to frame, and manage the analysis of, complex business solutions
• Establish strong project level relationships with LDS clients in the areas of web and portal development.
• Lead the analysis and design as well as, assist with project planning to identify scope and approach.
• Knowledge of enablers and constraints of technologies for web and portal development.

Consulting Requirements:

• Assume responsibility, accountability,
• Think critically and creatively.
• Exceptional communication skills; presentation, facilitation, oral, written, listening and conflict resolution.
• Organize and lead teams in accordance with established project initiatives and is able to quickly evaluate alternatives.
• Project leadership that effects influence with clients, team members, stakeholders and LDS leadership for successful outcomes.

• Minimum - B.S. degree in business, technology, science or related field.
• Masters degree preferred.

Are you an experienced consultant who...

• Wants to design HR portal solutions that provide more than "just functionality"?
• Has a pragmatic approach to modeling HR processes, functional requirements and design specifications ultimately creates solutions that are innovative and inspiring?
• Understands the value of incorporating user-centric best practices into the analysis and design of the HR portal solution?
• Is excited by delivering HR portal solutions to help people work smarter and make better business decisions?
• Enjoys working in a collaborative team environment, consulting with world-class organizations, and helping to lead the portal industry by being the best?

• This position is responsible for incorporating the design principles, manage and participate in analytical and design activities on projects, applying HR industry best practices for resolving complex business issues.
• In preparing for this role, the candidate will have worked as a consultant for a minimum of 5 - 7 years.
• The role requires knowledge of Human Resources processes, enterprise portals, intranet and/or extranet solutions and their value proposition.
• The position reports into the VP, Analysis and Design from a discipline perspective and to the Project Manager from a project perspective.

• Provide thought leadership centered on HR processes that are supported by HRIS including but not limited to global strategies and trends.
• Develop and design HR strategies for business transformation and change management that are tied to the client's enterprise goals.
• Partner with clients to facilitate transitions in support of the implementation of new HR processes, technologies, systems, and structures.
• Facilitate HR subject matter interviews and other structured information gathering sessions to provide structure to ill-defined and complex problems.
• Organize and lead teams with project planning to identify scope and approach in accordance with established project initiatives.
• Identify and adapt appropriate frameworks and tools, designing solutions in accordance with adoption and governance strategies.
• Provide optimal analysis, business and functional modeling, and portal design articulation that will deliver the value promised to the client as designs are implemented.
• Lead business solution designs that can be implemented within constraints of time, budget, technology and client/LDS processes.
• In-depth knowledge of multiple HR functions; organizational development, HR best practices and principles, HRIS technologies, change management and global business strategies.
• Experience with the HR issues associated with the outsourcing of portions of IT and/or business processes.

• Assume responsibility and accountability.
• Think critically and creatively.
• Exceptional communication skills: presentation, facilitation, oral, written, and listening.
• Organize and lead teams in accordance with established project initiatives and is able to quickly evaluate alternatives.
• Project leadership that effects influence with clients, team members, stakeholders and LDS leadership for successful outcomes.

• Minimum: Bachelors degree in Business, Human Resources Management, or related field.
• Masters degree preferred.

Location: Florham Park, NJ

Travel: Travel to client sites expected (approx. 30%), trade shows and sales prospects as required.

Are you an experienced consultant who...

• Can get deep into a client’s knowledge systems without losing sight of the business big picture?
• Accurately assesses and estimates client’s capacities to handle large-scale portal content efforts?
• Wants to make a difference for clients by improving their capability to build and maintain portals?
• Understands collaboration and Web 2.0 opportunities and can lead clients to leverage them effectively?
• Is inspired by working in a collaborative environment, consulting with world-class organizations, and helping to lead the portal industry by being the best?

• This position handles a range of analysis and design work involving portal content use, findability, process improvement, asset management, systems support, production management, and program governance.
• In preparing for this position, the candidate will have worked as a consultant for a minimum of 5 -7 years or shown equivalent experience working business executives and high-level project sponsors.
• Role requires experience in large-scale content management—especially web content management—and web development.
• The role requires knowledge of enterprise portals, intranet, and/or extranet solutions and their value propositions, including Web 2.0 in the enterprise.
• The position reports to the Director of Information and Knowledge Management from a discipline perspective and the Project Manager from an engagement perspective.

• Develop and define content architectures for major enterprise portal projects
• Help clients plan portal production and maintenance efforts
• Analyze clients’ current-state systems and operations to determine scope of content and portal production efforts
• Show clients how to model their portal around business-content uses
• Collaborate with usability, business analysis and visual design disciplines to develop intuitive user interfaces that fulfill user needs and business objectives, with an eye towards optimal leveraging of content
• Advise on the use of content to enhance user experience and how to present and style portal content
• Write appropriate portal-side web content as required
• Interface with the client throughout the project to present, review and update all content-related materials
• Support communication needs within LDS: advise/mentor communication team members as necessary; provide consultation as needed to other LDS staff; provide content/editorial support for marketing and other LDS projects, as needed

• Assume responsibility, welcome accountability
• Think critically and creatively
• Display exceptional communication skills: presentation, facilitation, oral, written, listening and conflict resolution.
• Organize and lead teams in accordance with established project initiatives and be able to quickly evaluate alternatives
• Provide project leadership that effects influence with clients, team members, stakeholders and LDS leadership for successful outcomes.

• Minimum - B.A. degree in any humanities field or B.S. in Information Systems.
• Masters degree preferred, especially M.IS.

Location: Florham Park, NJ

Travel: Travel to client sites expected (approximately 30%), trade shows and sales prospects as needed.

Are you a senior technologist who...

• Feels at home providing advice to IT organizations, and is familiar with their processes, strategies, and operating protocols?
• Enjoys being part of a management consulting team with shared values of critical thinking, expertise and focus?
• Is comfortable working with uncertainty, applying judgement and course corrections, and learning quickly?
• Is energized by harnessing web technology to achieve real business value?
• Enjoys working at 30,000 feet as well as on the ground, hands-on, envisioning and contrasting complex designs?

• This position will be the technical lead establishing portal architecture for enterprise portals on a variety of platforms. Responsibilities include developing and socializing logical architectures for personalization, content management, integration, and search.
• In preparing for this role, the candidate will have worked as a senior consultant in the corporate environment and for a minimum of ten years in IT/software.
• The role requires knowledge of corporate portal platforms, content management systems, and ERP integration approaches.
• The position reports to the Managing Director, Portal Architecture from a discipline perspective, and the project manager from a project perspective.

Consulting Requirements

• Teamwork – acutely sensitive to team relationships, building trust, adapting quickly to priorities. Able to do research quickly and report findings clearly and efficiently.
• Preparation – structuring conversations and documents on the basis of rational and clear thinking, with the context of project and IT-specific factors. Balancing length and depth of discussion and writing with overall timeframe.
• Influence – able to present recommendations and drive to conclusions.
• Accountability– able to identify issues and address them, either alone or with team.
• Presentation skills – strong skills to create and present technical assessments, decision making frameworks, and logical application models.

Technical Requirements:

• Experience in distributed computing architecture
• Hands-on portal development, administration, and architecture experience
• Knowledge of ERP (SAP or PeopleSoft preferable) integration approaches
• Expertise regarding multiple portal platforms
• Hands-on experience with web content management systems and content migration
• Hands-on experience validating and realizing systems from mockup stage, through wireframes, to production implementation
• Mastery of web standards and familiarity with some open-source technologies

• Minimum - B.S. degree in computer science or related field.
• Masters degree preferred.
• Relevant training on enterprise technology such as portal or ERP preferred.

Location: Florham Park, NJ

Travel: Travel to client sites expected (approx. 20%), trade shows and sales prospects, as needed.

Are you an experienced designer who...

• Knows the difference between delivering visually elegant solutions and merely putting graphics on a page?
• Can envision a creative, visual solution that aligns with not only the business requirements but the user's experience as well?
• Enjoys being "hands-on", providing working prototypes as well as guiding team members through the visual design process?
• Is inspired by working in a collaborative environment, consulting with world-class organizations, and helping to lead the portal industry by being the best?

• This position is responsible for developing and implementing visually elegant solutions for Fortune 500 organizations in the pharmaceutical industry.
• In preparing for this role, the candidate will have worked as a consultant for a minimum of 5 - 7 years.
• The role requires knowledge of intranet, extranet, B2C, B2E and DTC pharmaceutical industry experience.
• The position reports into the Creative Director from a discipline perspective and the Project Manager from a project perspective.

• Adept at working with client stakeholders and LDS project team members to deliver comp layouts for a variety of high-profile clients.
• Extensive experience in translating the client's business requirements to a web-architecture and graphical user interface in the online channel.
• Ability to collaborate with multi-disciplinary teams to create working prototypes for usability testing or client proposals.
• Creative, technically savvy and highly disciplined approach to design and production of complex sites and web-optimized graphical elements.
• Strong knowledge of layout, typography, color theory and best practices for web and print are applied to all designs and production.
• Understanding of user experience best practices and the ability to apply results from user tests, focus groups and interviews through design concepts
• Expert knowledge of Photoshop, Illustrator, Dreamweaver MX, Visio, QuarkXpress, and PowerPoint on PC and MAC platforms a must.

• Assume responsibility and accountability.
• Think critically and creatively
• Exceptional communication skills: presentation, facilitation, oral, written, and listening.
• Organize and lead teams in accordance with established project initiatives and is able to quickly evaluate alternatives.
• Project leadership that can influence clients, team members, stakeholders and LDS leadership for successful outcomes.

Education:

• Minimum: Formal Art degree required with professional portfolio.

Location: Florham Park, NJ

Travel: Travel to client sites expected (approximately 30%).