Are you a seasoned consultant who...

• Is involved, as a project team leader, in championing the user perspective, from vision, strategy, and project execution?
• Takes pride in proposing and delivering designs – often across multiple engagements – that are innovative and implementable?
• Excels in advising and counseling clients on the user experience best practices in support of the overall business objectives?
• Wants to further develop innovative user experience methods, tools, intellectual capital and reusable assets that improve operational excellence and efficiency?
• Excels when working in a collaborative team environment, consulting with world-class organizations, and helping to lead the UX industry by being the best?

• This position is responsible for providing thought leadership and strategy within the User Experience practice as well as establishing long-term partner relationships with LDS clients.
• In preparing for this role, the candidate will have worked in a consulting environment for a minimum of seven years.
• The role requires an in-depth knowledge of user experience solutions as part of an overall business strategy in the B2E environment.
• This position reports to the Director, User Experience from a discipline perspective and to the client Executive Sponsor from an engagement perspective.

Technical Requirements:

• Consult with existing clients and support the acquisition of new clients by promoting the value of user research and information architecture in project and business development contexts.
• Lead and grow existing client relationships and account teams.
• Facilitate subject matter interviews and other structured information gathering sessions with executives and senior management in Fortune 500 firms.
• Produce detailed user experience strategy documents in support of enterprise and process portal initiatives.
• Demonstrate success in developing user experience strategies and managing complex projects.
• Ability to innovate and structure complex solutions within the context of web and portal development.
• Proficiency with modeling processes, scenarios, business and workflow knowledge, functional requirements and design specifications
• Knowledge of enablers and constraints of technologies for web and portal development.
• Support business development initiatives through speaking engagements, webinars, and thought leadership collateral.

Consulting Requirements:

• Exceptional communication skills with executive and C-level constituents; presentation, facilitation, oral, written, listening and conflict resolution.
• Enthusiastic about assuming responsibility and accountability.
• Flair for evaluating alternatives and deciding on a plan of action.
• Adept at critical and creative thinking.
• Leadership abilities, across the client enterprise and in a multiple project environment, which influences clients, team members, and key stakeholders.
• Expert in planning and management of detail project plans and diverse teams.
• Experience with knowledge management, business transformation and change management.

Education:

• Master's degree – Human-Computer Interaction, Interaction Design, Behavioral or Social Sciences, or related field preferred.
• Ph.D. a plus!

Location: Morristown, NJ or New York City

Travel: Travel to client sites expected (approximately 30%), trade shows and sales prospects as needed.