Are you a seasoned consultant who...

• Enjoys employing all aspects of the user experience – from telling the user's story, to architecting the design to assessing adoption in post-launch?
• Wants to work for a company whose marketplace differentiator is its emphasis on the user experience from strategy through implementation?
• Has in-depth experience, knowledge and skills in user experience and a desire to create powerful, customized solutions for the Fortune 500?
• Is committed to designing and developing innovative, effective solutions for complex business problems at the intersection of people, process and technology?
• Excels when working in a collaborative team environment, consulting with world-class organizations, and helping to lead the UX industry by being the best?

• This position will carry out user research and perform user analysis to create solution design, deployment, adoption planning and assessment.
• In preparing for this role, the candidate will have worked as a consultant for a minimum of five years within corporate environments.
• The role requires you to engage in projects are large, complex B2E applications and solutions and the user experience value proposition.
• The position reports to the Director, User Experience from a discipline perspective and the Project Manager from an engagement perspective.

Technical Requirements:

• Apply focused user research, modeling and assessment techniques to discover and analyze business and user requirements.
• Use iterative design techniques to translate findings into a solid solution model, information architecture, and design.
• Plan and execute a range of user assessment methods and tools including contextual inquiries, iterative design based on user feedback, heuristic analysis, and participatory design exercises.
• Design and test low and high fidelity technology solution prototypes.
• Plan and execute assessment strategies to measure solution adoption in the form of desired behavioral and attitudinal outcomes: scenario analysis and survey design.
• Consult with clients, team members, stakeholders and internal leadership.
• Continuously improve on user experience methods, tools, intellectual capital and reusable assets that improve our methodology and sustain our competitive advantage.

Consulting Requirements:

• Assume responsibility, accountability.
• Think critically and creatively.
• Have exceptional communication skills: presentation, facilitation, oral, written, listening and conflict resolution.
• Organize and lead teams in accordance with established project initiatives and be able to quickly evaluate alternatives.
• Exhibit project leadership that effects influence with clients, team members, stakeholders and LDS leadership for successful outcomes.

Education:

• Minimum – B.S. degree in Human-Computer Interaction.
• Masters degree preferred in Human-Computer Interaction, behavioral and social sciences, interaction design, or related field.

Location: Morristown, NJ or New York City

Travel: Travel to client sites expected (approximately 30%), trade shows and sales prospects as needed.