The Work We Do
Keeping People Front and Center: The Stakeholders
At LDS, our commitment to user-centric design is both our legacy and a hallmark of our services. We have deeply integrated user experience best practices in our engagements since the founding of our company. Our commitment to the science of the people factor relative to technology solutions is deep and sincere.
User Experience is not an "add-on" part of our analysis and design approach. It is core to every engagement at LDS. We continually iterate our user experience best practices to keep them front-and-center in our own work, and in the industry at large. As we continually align our user experience practices to our strategy work, we find significant opportunities to understand and influence behavior relative to business strategy – probably one of the most exciting areas of growth for our people who work in this discipline at LDS.
If User Experience strategy, analysis, design and research are your forte, you will find a commitment to this discipline at LDS matched in few other companies today.
The Logical ApproachSM centers on people. Human beings, not ideas, or technology, drive the success of any portal. As they increasingly become the lifeblood of a company, portals help stakeholders do their jobs, make better decisions, and collaborate with the knowledge communities that represent both the structured and unstructured organization.
At LDS, we know that keeping users front and center ensures that the portal creation process is ground in the realities of day-to-day use – and ongoing improvement. Our people-centered design methodology includes a wide range of techniques, from onsite observations, thorough interviews, to tracking online behavior. People are at the core of our clients' business – so they must be at the core of any change. Our People-Centered approach ensures that change means a smooth transformation. It brings growth and success – not chaos and failure.
For more information, read this Case Study: Identifying Multiple Users' Needs.