HR Portals

As first generation portals reach the end of their usefulness, HR has an opportunity to help design and build a next generation of portals to firmly establish its role as a strategic partner in the enterprise.

An early adopter of intranet and portal technologies within the enterprise, HR has traditionally been an aggressive stakeholder in moving significant content and assets to the intranet platform. Now, as organizations revamp their legacy HR portals, due to the rapid introduction of new technology tools coinciding with the natural lifecycle end of the first-generation portals, a "next generation" of HR portals has emerged, built around new value propositions that align users to the strategic goals of the enterprise.

A Changing Value Proposition

Next Generation portals have become HR's critical service channel – agents of change that support business transformation while consistently delivering a variety of HR services. The portal is now an effective channel that can:

• Help drive organizational change
• Provide effective HR self-service, improving service levels while reducing calls to the call center
• Leverage the collaborative and knowledge-sharing power of Web 2.0 tools
• Align users to organizational goals
• Address Business Impact considerations such Migration and Governance
• Improve talent acquisition, development and retention
• Enable individual and team productivity
• Create cross-functional context and support
• Enable strategic value from high-touch resources
• Support today’s global workforce.

LDS focuses on Portal Strategy as the first step in creating an effective HR portal that enables organizations to realize significant "inside-the-enterprise" advantages. Using this strategy as a foundation, LDS employs Portal Design Best Practices to create an HR Portal that is the "face of HR" — the first point of contact and a central source of information and support focused on delivering heightened value and consistent delivery of HR standard processes.

For more information regarding LDS' HR Portal best practices, please attend one of our free, weekly webinars or contact John Fee, LDS VP of Business Development, for more information.

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