LDS CEO Addresses Senior HR Executives on Leading Digital Innovation
LDS CEO Mimi Brooks led an engaging session at the
Evanta CHRO Leadership Summit in New York on Nov. 17, called “A Blurred Line and the Omni-channel Enterprise.” Held at the Marriott in Times Square, the conference was attended by over 100 senior HR executives from Fortune 500 companies in the metro New York area.
In her remarks, Brooks noted that the consumerization of HR is challenging executives to be leaders in digital innovation and she outlined five key strategies for them to follow:
- Think Digital Value – Pursue digital opportunities that drive enterprise value, not just digital “activities.”
- Endorse Experimentation and Market Research – Know your constituents, engage them early and often, and evolve the solution based on data analytics.
- Get Data to People – Find ways to get data held in vendor and HR systems into the hands of employees that need it.
- Build Organizational Capability – Grow the HR skill sets that are required to innovate, evolve and manage digital solutions.
- Lead as Front Office – Recognize that yesterday’s “back office” systems were not designed for today’s consumer-grade employee experiences.
LDS is hosting a similar session, as a webinar, on December 15. Information will be posted here next week with more details.
