Portals & Business Integration

A business is not defined solely by its information systems, but rather by a dynamic network of interchange in which people coordinate their efforts to create value. This is the focus of Portals and Business Integration.

Information systems should be considered in the context of an online user experience. Because of its flexibility, the portal can serve as the ideal integration platform, one that provides context and relevance for its users and business owners.

In the portal that provides effective integration:

• Assets are integrated at a depth aligned to optimal user experience goals
• The gaps that exist between technologies and business solutions, that make the systems and tools truly useful, are addressed through contextualization at the portal layer
• Otherwise dissociated assets (siloed systems, outsourced assets, etc.) are recognized and organized with a seamless look and feel
• Business/IT is free to make decisions, decoupling them from change-related impact to users
• Alternate navigation that bypasses the portal is avoided.

The portal provides the business with integration of its technologies and tools, while offering the user a seamless view of business content and services.