Portals & Web 2.0

At LDS, we view Web 2.0 as a welcome step in the portal evolution — getting incremental value from existing assets, so that the more people use the portal, the smarter the portal gets. Seen from this perspective, we are embracing Web 2.0 alongside more fully realized portal concepts such as User Experience and Content Management. These concepts are applied where needed to achieve strategic value — not as values in and of themselves.

We’re seeing Enterprise Portals leverage Web 2.0 to achieve productivity gains, gain competitive advantage, and increase employee engagement. The "2.0" happens when the actions of individual users are aggregated and become new data that the portal can reason about to better serve everyone through advanced personalization. It may take the form of content recommendations, dashboard filters, or more effective Search functionality, but whenever "2.0" happens, users feel the portal is working with them a little harder to get their job done.