--- title: Empowering Frontline Employees with a Connected Worker Experience Strategy description: On July 27th, LDS CEO Mimi Brooks hosted a webinar session at The Connected Worker Virtual Event. Mimi led a thought-provoking session focused on empowering frontline employees with a connected worker experience strategy. image: https://www.lds.com/hubfs/LDS-on-LinkedIN-Post%20(15).png --- [Skip to the main content.](https://www.lds.com/insights/empowering-frontline-employees-with-a-connected-worker-experience-strategy#main-content) [![Logical Design Solutions](https://www.lds.com/hubfs/logo-lds-white%20(1)%20(7).svg "Logical Design Solutions")](https://lds.com) [![Logical Design Solutions](https://www.lds.com/hubfs/logo-lds%20(1).svg "Logical Design Solutions")](https://lds.com) - [Home](https://www.lds.com) - About Us - [Who We Are](https://www.lds.com/about-us) - [Mimi Brooks, CEO](https://www.lds.com/mimi-brooks) - [Media & Press](https://www.lds.com/media) - [Our Work](https://www.lds.com/our-work) - [Insights](https://www.lds.com/insights) - [Careers](https://www.lds.com/careers) - [Contact Us](https://www.lds.com/contact) - [Bold Agendas Podcast](https://www.boldagendaspodcast.com/) Search Toggle Menu Search Toggle Menu - [Home](https://www.lds.com) - About Us - [Who We Are](https://www.lds.com/about-us) - [Mimi Brooks, CEO](https://www.lds.com/mimi-brooks) - [Media & Press](https://www.lds.com/media) - [Our Work](https://www.lds.com/our-work) - [Insights](https://www.lds.com/insights) - [Careers](https://www.lds.com/careers) - [Contact Us](https://www.lds.com/contact) - [Bold Agendas Podcast](https://www.boldagendaspodcast.com/) - Example Link - Example Link - Example Link [Facebook](https://www.lds.com/insights/empowering-frontline-employees-with-a-connected-worker-experience-strategy#0) [Instagram](https://www.lds.com/insights/empowering-frontline-employees-with-a-connected-worker-experience-strategy#0) [Linkedin](https://www.lds.com/insights/empowering-frontline-employees-with-a-connected-worker-experience-strategy#0) [X](https://www.lds.com/insights/empowering-frontline-employees-with-a-connected-worker-experience-strategy#0) [YouTube](https://www.lds.com/insights/empowering-frontline-employees-with-a-connected-worker-experience-strategy#0) [Medium](https://www.lds.com/insights/empowering-frontline-employees-with-a-connected-worker-experience-strategy#0) 1 min read # Empowering Frontline Employees with a Connected Worker Experience Strategy [![Picture of Logical Design Solutions](https://www.lds.com/hubfs/LDS%20Favicon%20Logo.svg) Logical Design Solutions](https://www.lds.com/insights/author/logical-design-solutions) : 6/30/20 10:03 AM [video](https://www.lds.com/insights/tag/video)   On July 27th, LDS CEO Mimi Brooks hosted a webinar session at The Connected Worker Virtual Event. Mimi led a thought-provoking session focused on empowering frontline employees with a connected worker experience strategy. In her presentation, Mimi described lessons learned in the first 10 years of digital transformation. These first wave efforts focused on acquiring, experimenting, and launching new technologies without building the organizational capabilities, culture, and worker experiences needed to support sustainable change. Mimi then provided insight into how organizations can focus their efforts for success in the current second wave as they transform to business-digital ecosystems driven by human value and purpose. In successfully transformed organizations, the worker is central to the organizational ecosystem through new work practices, human workers are comfortable with their machine counterparts and a collaborative human-machine approach to problem solving evolves, the organization learns on multiple timescales as a competitive necessity, and that knowledge flows rapidly within ecosystems as the “edges” of digital become the “core”. If you are interested in having Mimi present at your next leadership event, please contact John Fee, VP Marketing. - [Tweet](https://twitter.com/share) ### Related Topics - [future of work (52)](https://www.lds.com/insights/tag/future-of-work) - [business transformation (46)](https://www.lds.com/insights/tag/business-transformation) - [digital transformation (43)](https://www.lds.com/insights/tag/digital-transformation) - [AI (38)](https://www.lds.com/insights/tag/ai) - [strategy (32)](https://www.lds.com/insights/tag/strategy) - [augmented worker (31)](https://www.lds.com/insights/tag/augmented-worker) - [leadership (30)](https://www.lds.com/insights/tag/leadership) - [video (23)](https://www.lds.com/insights/tag/video) - [employee experience (19)](https://www.lds.com/insights/tag/employee-experience) - [innovation (17)](https://www.lds.com/insights/tag/innovation) - [white paper (14)](https://www.lds.com/insights/tag/white-paper) - [governance (7)](https://www.lds.com/insights/tag/governance) - [infographic (2)](https://www.lds.com/insights/tag/infographic) - [lds on (2)](https://www.lds.com/insights/tag/lds-on) - [podcast (1)](https://www.lds.com/insights/tag/podcast) See All [![Lessons Learned & Current Business Imperatives of the 4th Industrial Revolution](https://www.lds.com/hubfs/OPEX%202020.png)](https://www.lds.com/insights/lessons-learned-current-business-imperatives-of-the-4th-industrial-revolution) 1 min read #### [Lessons Learned & Current Business Imperatives of the 4th Industrial Revolution](https://www.lds.com/insights/lessons-learned-current-business-imperatives-of-the-4th-industrial-revolution) ![Picture of Mimi Brooks](https://www.lds.com/hs-fs/hubfs/MB-Profile%20(400%20%C3%97%20400%20px).png?width=30&name=MB-Profile%20(400%20%C3%97%20400%20px).png) [Mimi Brooks](https://www.lds.com/insights/author/mimi-brooks) : 1/16/20 11:30 AM On November 7th, LDS CEO Mimi Brooks led a session at the Procter & Gamble 2020 WINnovation Summit at their headquarters in Cincinnati. The... [future of work](https://www.lds.com/insights/tag/future-of-work) [video](https://www.lds.com/insights/tag/video) [strategy](https://www.lds.com/insights/tag/strategy) [leadership](https://www.lds.com/insights/tag/leadership) [Read More](https://www.lds.com/insights/lessons-learned-current-business-imperatives-of-the-4th-industrial-revolution) [![Transforming Organizations Through Waves of Digital Transformation](https://www.lds.com/hubfs/Transforming%20Organizations%20Through%20Waves%20of%20Digital%20Transformation.png)](https://www.lds.com/insights/transforming-organizations-through-waves-of-digital-transformation) 1 min read #### [Transforming Organizations Through Waves of Digital Transformation](https://www.lds.com/insights/transforming-organizations-through-waves-of-digital-transformation) ![Picture of Mimi Brooks](https://www.lds.com/hs-fs/hubfs/MB-Profile%20(400%20%C3%97%20400%20px).png?width=30&name=MB-Profile%20(400%20%C3%97%20400%20px).png) [Mimi Brooks](https://www.lds.com/insights/author/mimi-brooks) : 1/18/20 10:15 AM On January 22nd, Logical Design Solutions CEO Mimi Brooks hosted a track session at OPEX Week: Business Transformation World Summit in Orlando... [digital transformation](https://www.lds.com/insights/tag/digital-transformation) [future of work](https://www.lds.com/insights/tag/future-of-work) [video](https://www.lds.com/insights/tag/video) [Read More](https://www.lds.com/insights/transforming-organizations-through-waves-of-digital-transformation) [![LDS On: Redesigning our Social Contracts with Workers](https://www.lds.com/hubfs/LDS-on-LinkedIN-Post%20(18).png)](https://www.lds.com/insights/lds-on-redesigning-our-social-contracts-with-workers) 3 min read #### [LDS On: Redesigning our Social Contracts with Workers](https://www.lds.com/insights/lds-on-redesigning-our-social-contracts-with-workers) ![Picture of Mimi Brooks](https://www.lds.com/hs-fs/hubfs/MB-Profile%20(400%20%C3%97%20400%20px).png?width=30&name=MB-Profile%20(400%20%C3%97%20400%20px).png) [Mimi Brooks](https://www.lds.com/insights/author/mimi-brooks) : 4/29/22 3:07 PM In this episode of “LDS On,” CEO Mimi Brooks presents five principal reasons for initiating new social contracts with workers. This is a segment... [business transformation](https://www.lds.com/insights/tag/business-transformation) [video](https://www.lds.com/insights/tag/video) [strategy](https://www.lds.com/insights/tag/strategy) [Read More](https://www.lds.com/insights/lds-on-redesigning-our-social-contracts-with-workers) [![Logical Design Solutions](https://www.lds.com/hubfs/logo-lds-white.svg)](https://www.lds.com) - [Legal Notice](https://www.lds.com/legal-notice) - [Privacy Policy](https://www.lds.com/privacy-policy) © 2026 Logical Design Solutions, Inc. 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