Learn how several key capabilities will transform the role of the frontline workforce beyond reskilling. A digitally evolved frontline will enable new work design and relationships in your business ecosystem. read more
Digital platforms are designed to support complex business ecosystems and turn on, open up, and make visible previously unavailable resources and capabilities. Experiences that enable humans to act on these capabilities is where new value is realized. read more
To deliver on the employee value proposition, companies need to ensure that their digital employee experiences reflect the same values of transparency, trust, and open innovation that their cultural narratives do. read more
Experiences are pervasive – we see them as collective moments of human perception, participation, and observation. They create channels for contributions that move business goals and are the mechanisms that monetize the business model. read more
With the advent of emerging technologies such as AI, IoT, AR/VR, and machine learning, the role of designers has transitioned from designing useful and usable interfaces for products to creating dynamic experiences that are meaningful and insightful for people. read more
At the 15th Annual Change & Transformation Conference in New York, LDS CEO Mimi Brooks discussed digital transformation through the new calculus of the digital economy. read more
When the employee experience realizes culture in the scenarios and narratives where it is most relevant to workers, it delivers on the purpose and impact of digital transformation. read more
On October 4th, LDS’ CEO Mimi Brooks will lead a thought-provoking session at the 2017 5th Annual Innovation Master Class Conference in Atlanta, Georgia, titled Designing the Digital Organization and Worker Experience. read more
How can we use design to ensure that enterprise experiences are invaluable? We recently heard Nir Eyal speak about habit forming products. Here’s what we learned. read more
On June 22nd, LDS CEO Mimi Brooks led a session at the 2017 15th Annual Change and Transformation Conference in… read more
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