For over 25 years, LDS has helped market leaders realize their most important business and people strategies through technological innovation.
Our expertise is inside the enterprise. Our purpose is to help large organizations operationalize their digital transformation for every employee. Our work is focused on the win-win outcome – where business performance is elevated, and where people feel valued and empowered in their work.
Clients come to LDS because of our reputation for intellectual rigor, our foundation in visionary experience strategy, and our commitment to enabling digital transformation for businesses.
Our solutions harmonize, humanize, and create a working nexus for business assets and ecosystems, maximizing technology investments and realizing new value. They differentiate organizations by enabling new ways of working, connecting, and conducting business.
Our solutions can take the form of apps, properties, portals, or service delivery platforms, which factor contexts of use as well as the nature and form of the information being mobilized. As the universe of technologies continues to expand, we harness new digital with strategic focus to address the unique challenges and opportunities of each client.
Digital strategies can focus too much on digital enablers. When this happens, they miss unique contexts of value, ways of working implicit in digital ecosystems, and organizational changes needed to succeed. As a best-of-breed management consultancy, our specialty is helping clients strategize for new work, cultural change, and the experiences needed to support them – mitigating the risk of building digital spines without the organizational “soft tissue” that would leverage their potential.
Often, we collaborate with other consultancies. While they may be working on business strategy, technology digital strategy, or digital systems implementation, we evolve the digital operating model and define the employee experience strategy.
Our methodology balances visionary experience strategy with a strong foundation in organizational transformation. We take a strategic approach to every engagement, informed by best practices and realized through focused discovery and collaboration with stakeholders across businesses. Grounded in a nuanced understanding of the business, operational, and knowledge plans of the organization and with a clear understanding of the digital ecosystem, our work takes a holistic view. We factor organizational readiness, risk, and sustainability into a near- and long-term road map for solution realization, optimizing and then transforming the digital experience over time.
The cross-disciplinary collaboration that powers our project teams is fueled by the expertise of our studios and realized by our client services and delivery capabilities. As a complement to the uniqueness of every LDS engagement, our studios convene like-minded experts to advance our practices, promote new ideas, and drive innovation.
Business strategy & design
Experience strategy & design
Architecture strategy & design
Client services & project delivery
