We engage with business leaders and their workforce in some of world's largest organizations to transform how they work, learn, and do business.

What Defines Us

We're a diverse group of like-minded individuals who are committed to creating elegant business solutions that advance the quality of human work. Our future-sensing, open-mindedness, curiosity, and collaborative ways of working help us achieve the best outcome for our clients, making us their trusted advisors.

Our work spans industries and government institutions, environments, and geographies, yet some concepts and ways of working are true across them all:

Shared Behaviors

Across all the work we do, our shared behaviors amplify our impact as strategic contributors.

Participation & Active Engagement

Sharing insights and asking discerning questions helps support collective, strategic thinking.

Critical Thinking & Ideation

Relying on critical thinking binds our team, gives traceability to our ideas, and provides the freedom and context for innovation.

Solutions-Oriented Teamwork

Efficiently collaborating and coordinating individual contributions in order to balance all factors and make collective decisions drives optimal outcomes.

Commitment to Elegant Solutions

Shaping strategic solutions with care and commitment ensures it doesn’t just fit the current environment, but transforms thinking geared for the future of work.

Client Empathy & Insight

Seeing the magnitude of what needs to be considered, the areas of the most risk and pain, and the opportunities possible drives optimized solutions.

Our Capabilities

The cross-disciplinary collaboration that powers our project teams is fueled by the expertise of our studios and realized by our client services and delivery capabilities. As a compliment to the uniqueness of every LDS engagement, our studios convene like-minded experts to advance our practices, promote new ideas, and drive innovation.

It's this collegiality and intellectual engagement that draws new talent to LDS.

Business strategy & design

Business Strategy & Design

We establish and represent the business contexts and solution requirements of our clients' online experience. Our approach begins with assessing a client's business strategy, goals and priorities, and progresses to a deep understanding of its business and operational design. This subsequently informs program and change management requirements for the online solution and may influence the business model itself.

We work hand-in-hand with LDS designers, content strategists, and architects to realize the full solution design. We also collaborate with our clients to determine the tradeoffs and commitments needed to launch and evolve a high-impact experience and to ensure the solution realizes expected business value.

Experience strategy & design

Experience strategy & design

The Experience Strategy & Design group imagines and executes digital experiences that enable new ways of working, learning, and doing business. Our teams include content strategists, user experience designers, and visual designers. We realize solutions through a collaborative process of exploration, iteration, and evolution, always focused on the near- and long-term innovations that fuel digital transformation and create new capabilities for people. Working with our colleagues in Business Strategy and Architecture, we deliver experiences that enable new behaviors through high visual, visceral, and consumable interfaces.

Architecture strategy & design

Architecture strategy & design

We're skilled technologists and experienced technical leaders who collaborate with our client IT teams to deliver innovative solutions. Our principal focus is to carefully design and thoroughly test digital solutions that help our clients achieve their business goals.

Client services & project delivery

Client services & project delivery

We are stewards of our clients' business goals. We tie it all together by helping evolve the solution, driving teamwork with resiliency through the critical path, evaluating tradeoffs, intercepting distractions, managing ambiguity, and balancing diverse project needs linked to resources, time, and budget.