Insights

Executive perspectives on digital experiences that support organizational transformation, the future of work, and new ways of working.

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2 min read

A Closer Look: The True Threat of AI

A recent opinion piece featured in the New York Times caught our attention. In it, the influential researcher and intellectual Evgeny Morozov described what he called ‘The True Threat of Artificial Intelligence.’ Morozov argued that technology and...

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5 min read

Human-Machine Collaboration and the Future of Work

The evolving human-machine relationship – where people and automation coexist through work allocation and design - is a crucial aspect of any digital...

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5 min read

Innovation Stagnation: Top 10 Obstacles in the Path of Institutional Innovation

The management systems that bred success in earlier industrial ages are now perceived as material obstacles to the rapid evolution of a cognitive...

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5 min read

Employee Experience Modeling

By developing agile approaches that realize both scale and responsiveness, coupled with sustainable business practices, organizations can activate...

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2 min read

An Updated Framework for Institutional Innovation

"When we look at the past, we can see many, many world-changing things were possible at the time, which people did not realize. We know this. What we...

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4 min read

Keys to Successful Organizational Redesign

Companies that successfully redesign for the future consistently manifest nine key characteristics. Steve Jobs was once quoted as saying "If you look...

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8 min read

Organizational Change: Building the New Alliance of Workers and Machines

The core of the 4th Industrial Revolution is a fusion of digital innovation and human interaction. This is resulting in wholesale changes to...

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5 min read

Retaining the Human Touch in the Age of AI

Today’s business leaders have a pivotal role to play in developing the mindsets, behaviors, and organizational knowledge that will drive worker...

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3 min read

Understanding Explainable AI

“It’s important that we never lose sight of the fact that every AI application uses rules, data and inferences that are often derived from inputs...

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15 min read

White Paper: 2023 - The Year of Inspiring Experiences

Table of Contents Introduction Purpose-Driven Business Modeling Decentralized, Autonomous, and Anytime Work Promoting Wisdom and Learning Finding Me...

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